New guide to triaging crash bugs
Last night I posted a new guide to triaging crash bugs. Reports of crash bugs require a variety of skills to turn into useful bugs: knowing common support issues, tactfully interacting with bug...
View ArticleLanguage barriers and bugs
A text-input bug affecting many Arabic speakers was discovered when we were about make Firefox 3.5 release candidates, and we chose to include a fix in Firefox 3.5.1 rather than delay Firefox 3.5. The...
View ArticleBuglist in input order
My newest Greasemonkey script, Buglist in input order, lets you sort a bug list according to an order external to Bugzilla. For example, you can view the list of bugs related to topcrashes sorted by...
View ArticleShorter URLs for bugzilla.mozilla.org
Reed Loden set up bugzil.la as a redirect for Bugzilla bugs and searches. Examples: http://bugzil.la/95849 http://bugzil.la/468562#c12 http://bugzil.la/firebug+crash http://bugzil.la/ALL+flag:in-litmus?
View ArticleCatching regressions faster
My latest post on the Mozilla Security Blog: Fixing security holes without introducing new bugs
View ArticleTracking after-fix tasks
I often come across a bug report and decide that I want to do something once it's fixed: Once bug X is fixed, tweet joyfully. Once bug X is fixed, update some documentation. Once bug X is fixed, add a...
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